Privacy Policy

Privacy Policy
Effective Date: 1/1/2023

Introduction

AFFIA LLC (“we,” “our,” or “us”) values your privacy. This policy explains how we collect, use, and protect your information when you use our Non-Emergency Medical Transportation (NEMT) services and visit https://affiaservices.com/.

1. Information We Collect

Personal Information: Name, phone number, address, and ride details.
Trip Data: Pickup and drop-off locations, ride history.
Usage Data: IP address, browser type, and pages visited.
Cookies: Used to improve your experience.

2. How We Use Your Information

To schedule and manage rides.
To communicate ride updates and customer support.
To improve our services and ensure safety.
To comply with legal requirements.

3. Sharing Your Information

We do not sell or trade your information. We may share it with:

Service Providers: For scheduling, dispatching, and payments.
Legal Authorities: When required by law.

No mobile information is shared with third parties for marketing. Text messaging opt-in data and consent will not be shared.

4. Data Security

We take steps to protect your information, but no system is completely secure.

5. Your Rights

You may:

Access, correct, or delete your data.
Opt out of marketing communications.

6. Third-Party Links

We are not responsible for the privacy practices of third-party sites.

7. Children’s Privacy

Our services are not for children under 13. We do not knowingly collect their data.

8. Changes to This Policy

We may update this policy. Continued use of our services means you accept the changes.